DESIGN YOUR OWN
SHOP BY TYPE
SHOP BY STONE
SHOP BY METAL
SHOP BY TYPE
To have a piece of jewellery last a lifetime, it's crucial not only to purchase a high-quality item but also to handle it with care. To aid you in this, we offer advice on jewellery maintenance in our knowledge base. Please read it at your leisure to maintain your jewellery in peak condition!
Keeping your treasures in perfect condition
At DiamondsByMe, we recognise that your jewellery holds immeasurable value and necessitates the highest level of care to preserve its beauty and lustre. Jewellery is meant to be worn and cherished, yet over time it may succumb to wear and tear. Hence, we offer a specialised jewellery service to assist you in maintaining the splendour of your treasured pieces.
Jewellery, particularly those adorned with gemstones, can be prone to scratches and other forms of damage from daily wear. In addition, dirt can accumulate in openings of the metal and under the diamonds, making them dull. Think dust, sand and hand cream. To ensure that your DiamondsByMe jewellery continues to sparkle as brightly as the day you received it, we advise utilising our jewellery service at least biennially.
What Our Service Includes: Entrusting us with your jewellery for servicing, our expert artisans and craftsmen meticulously clean and polish each piece, reinstating its radiance and shimmer. For jewellery featuring gemstones, our seasoned goldsmiths conduct a comprehensive inspection of the settings to guarantee that all stones are securely in place and in pristine condition.
Our dedication to our jewellery is profound, but as our goldsmiths need time to provide their services, we must inform you that this service is not complimentary. The pricing structure is as follows:
Platinum, Yellow and Rose Gold Jewellery: €15 plus shipping
White Gold Jewellery: €35 (This includes rhodium plating as part of the service) plus shipping
Should our experienced goldsmiths detect any damage or problems beyond our standard service's scope, our devoted customer service team will promptly contact you. They will discuss the options and costs to address and repair the specific issues.
Rest assured, any repair work is undertaken only with your approval.
Your jewellery mirrors your individual style and precious moments. Opting for our jewellery service represents a proactive step to ensure your cherished pieces remain exquisite for years to come.
Note: Our maintenance service is exclusively for jewellery crafted by DiamondsByMe. This is because we cannot guarantee the quality of jewellery produced by other entities.
If your DiamondsByMe jewellery has been adjusted or repaired by a different goldsmith, and the result was unsatisfactory, you unfortunately forfeit your right to our lifetime guarantee. We are, however, willing to evaluate the potential for repair, though this would not be covered by our guarantee.
We are pleased that you are committed to ensuring your DiamondsByMe jewellery remains resplendent for as long as possible. You can register your jewellery for servicing via the link below. Our customer care team will provide you with the necessary information to either send your jewellery to us or arrange an appointment to deliver it personally at our showroom.
Register Jewellery for Maintenance
About cookies on this site
We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content and advertisements.
About cookies on this site
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories than have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Necessary cookies
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
CookieHub is a Consent Management Platform (CMP) which allows users to control storage and processing of personal information.
Amazon Web Services offers a broad set of global cloud-based products including compute, storage, databases, analytics, networking, mobile, developer tools, management tools, IoT, security, and enterprise applications.
Preferences
Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on its usage.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Hotjar is a product experience insights platform that gives you behavior analytics and feedback data to help you empathize with and understand your customers.
Pinterest is a visual discovery platform where users can find, save, and share ideas through images and videos.
PostHog is a product analytics suite built for the modern enterprise, with the differentiators of being open source and having a broader view of the tools needed to make a product successful.
Marketing cookies
Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
Google Ads is an advertising service by Google for businesses that want to display ads on Google search results and its advertising network.
A piece of code that lets businesses measure, optimise and build audiences for advertising campaigns.
YouTube is a free video sharing website that makes it easy to watch online videos.
Microsoft Advertising (formerly Bing Ads) is a service that provides pay per click advertising on the Bing, Yahoo!, and DuckDuckGo search engines.
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories than have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Necessary cookies
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
cookiehub | .diamondsbyme.co.uk | CookieHub | 365 days |
Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site. | |||
visitor_id | www.diamondsbyme.co.uk | 400 days |
Preferences
Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
AWSALBCORS | widget-mediator.zopim.com | 7 days | |
Amazon Web Services cookie. This cookie enables us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. | |||
__zlcmid | .diamondsbyme.co.uk | Zendesk | 365 days |
This cookie is used by Zendesk to enable cookie consent for the Chat widget & & Web SDK |
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on its usage.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
MUID | .bing.com | Microsoft | 390 days |
Microsoft User Identifier tracking cookie used by Bing Ads. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. | |||
_gid | .diamondsbyme.co.uk | 1 day | |
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | |||
_ga_ | .diamondsbyme.co.uk | 400 days | |
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions. | |||
_pin_unauth | .diamondsbyme.co.uk | 365 days | |
Used by Pinterest to group actions for users who cannot be identified by Pinterest. | |||
_gat_ | .diamondsbyme.co.uk | 1 hour | |
Used by Google Analytics to throttle request rate (limit the collection of data on high traffic sites) | |||
_ga | .diamondsbyme.co.uk | 400 days | |
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | |||
_hjSessionUser_ | .diamondsbyme.co.uk | Hotjar | 365 days |
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | |||
_hjSession_ | .diamondsbyme.co.uk | Hotjar | 1 hour |
Used by Hotjar to hold current session data. | |||
_pin_unauth | .checkout.diamondsbyme.co.uk | 365 days | |
Used by Pinterest to group actions for users who cannot be identified by Pinterest. | |||
ph_phc_ | .diamondsbyme.co.uk | PostHog, Inc. | 365 days |
Used by Posthog Analytics to get insights into their user behavior |
Marketing cookies
Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
Name | Hostname | Vendor | Expiry |
---|---|---|---|
_gcl_au | .diamondsbyme.co.uk | Google Advertising Products | 90 days |
Used by Google AdSense to understand user interaction with the website by generating analytical data. | |||
YSC | .youtube.com | Session | |
This cookie is set by YouTube video service on pages with YouTube embedded videos to track views. | |||
VISITOR_INFO1_LIVE | .youtube.com | 180 days | |
Set by YouTube and used for various purposes, including analytical and advertising. | |||
IDE | .doubleclick.net | Google Advertising Products | 390 days |
Used by Google's DoubleClick to serve targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. | |||
_fbp | .diamondsbyme.co.uk | Meta Platforms | 90 days |
Facebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers. | |||
__kla_id | www.diamondsbyme.co.uk | Klaviyo | 400 days |
Set by Klaviyo and is used to track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. | |||
MSPTC | .bing.com | Microsoft | 390 days |
__kla_id | checkout.diamondsbyme.co.uk | Klaviyo | 400 days |
Set by Klaviyo and is used to track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. | |||
VISITOR_PRIVACY_METADATA | .youtube.com | 180 days | |
test_cookie | .doubleclick.net | 1 hour | |
Used to check if the user's browser supports cookies | |||
_uetsid | .diamondsbyme.co.uk | Microsoft | 1 day |
This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | |||
_uetvid | .diamondsbyme.co.uk | Microsoft | 390 days |
Used by Microsoft Advertising to store a unique, anonymized visitor ID to personalize marketing. | |||
ar_debug | .pinterest.com | 365 days | |
Enable/disable attribution report debugging. Attribution reporting is a Google Privacy Sandbox feature to measure conversions without third-party cookies. |